Long-Term Care Ombudsman

Your Rights, Our Purpose

The Long-Term Care Ombudsman Program advocates for the rights of individuals receiving long-term care in any setting, including their own home, nursing home, assisted living, group home, and those enrolled in MyCare Ohio.

Eligibility Requirements

All residents of Ashtabula, Columbiana, Mahoning and Trumbull counties

volunteer

Volunteers Needed! We are now offering training online!

Get Your Training and Provide Assistance from the Comfort of Your Home!

Our Ombudsman volunteers provide crucial services to people receiving long-term care who are unable to stand up for themselves.

As a volunteer, you would advocate for residents’ rights, make sure they are receiving quality care, and offer them comfort in knowing they have someone on their side from your home.

All Ombudsman volunteers receive comprehensive training, certification and the chance to provide a voice for those in need. To learn more, email Lauren Hughes at lhughes@dheo.org or call 330-505-2338.

Ombudsman Services:

Investigates Complaints regarding rights violations and concerns

Protects the rights guaranteed to all residents under Ohio law and rule

Supports and monitors laws and regulations that protect long-term care consumers

Advocates for person-centered care that honors the preferences of the individual

Provides information and resolves concerns regarding MyCare Ohio for those enrolled in both Medicare and Medicaid

For More Information or to Speak with an Ombudsman

Call 800-589-5826 or complete our Contact Form and someone will be in touch as soon as possible.

For a full list of residents’ rights under Ohio law, click here.