Direction Home of Eastern Ohio is a private, non-profit organization that helps older adults and people with disabilities maintain their health, happiness and independence in the place they want to call ‘home.’
We offer long-term services and support to Medicaid recipients and qualifying individuals of all ages.
With 166,000 clients in Ashtabula, Columbiana, Mahoning and Trumbull counties, our services include:
Free In-Home Assessments to determine eligibility and link clients with community services.
Agency Funding with federal, state and local money to provide direct services to older adults and people with disabilities.
Family Caregiver Support to offer help and guidance to people caring for a loved one.
Ombudsman Advocacy to protect the rights of individuals receiving long-term care in any setting.
Our Mission
Direction Home of Eastern Ohio works with people, communities and organizations to plan, prepare and care for aging and disability through education, advocacy and implementation of services.
Our Values
Communication
We value employees who practice open, honest, complete and consistent communication with all parties.
Accountability
We value employees who are positive, respectful, honest and live up to commitments to all parties.
Respect
We value employees who are professional, courteous, kind, understand differences and celebrate diversity.
Efficiency
We value employees who use their time and resources wisely.
Safety
We value employees who practice safe behaviors in everything they do.

Our Story
Direction Home of Eastern Ohio, formerly Area Agency on Aging 11, was created as a result of the Older Americans Act (OAA). The OAA was designed to provide services to older persons not adequately served by other public and private systems. OAA dollars fund many senior services that enable older Americans to remain in their own homes and communities, avoiding unnecessary and costly institutionalization.
More recently, Direction Home of Eastern Ohio has broadened our scope to offer long-term services and supports to Medicaid recipients and qualifying individuals of all ages.
We are Committed to Compliance
Direction Home of Eastern Ohio strives to conduct our business in accordance with state and federal laws, as well as HIPAA compliance; Fraud, Waste and Abuse (FWA); and our agency’s standards of conduct.
To report noncompliance, make an anonymous call to our compliance hotline at 844-987-0407 or file a report online at dheo.ethicspoint.com.
Speakers Bureau
Our Speakers Bureau offers group presentations on a wide range of topics including caregiver stress management, long-term care choices and Medicare. Our experienced and knowledgeable speakers will present from our catalog of topics or work with you to develop a presentation customized for your event.
Contact us today to book your event! Email cvalentini@dheo.org or call 330-505-2356.
For More Information
Call 330-505-2300 or 800-686-7367 or complete our Contact Form and someone will be in touch as soon as possible.